GENERAL TERMS AND CONDITIONS

Seed is a live product, germination depends on many factors including but not limited to: temperature, moisture, growing medium, light, pest and disease and other environmental conditions. These factors are totally out of our control and are the buyer’s responsibility and risk. Consequently, we cannot unconditionally guarantee seed to perform properly regardless of growing conditions, storage and the buyer’s methods.

All information provided by Chilli Seedz including but not limited to: cultural advice, treatments, images and descriptions are provided “as is” and in good faith.  The information is for general information purposes only; while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

QUARANTINE:

Due to Quarantine restrictions some or our products are not allowed in certain regions/states; It is the buyers responsibility to ensure they are keeping to the quarantine guidelines that apply to the supplied region. If you accidentally purchase a product that is restricted in your state it is at your own risk and we will possibly remove it from your order and provide you with a refund.  If applicable, the remainder of your order will be processed.

PRICES:

All prices are in Australian dollars.

SEED COUNTS:

Seed counts are approximate and provided as a guide only.

SEED USE:

Our seeds are to be used for propagation only.  Any reference to edible seed refers to the resultant crop only.

ORDER ACCEPTANCE:

All orders placed through this website are subject to confirmation and acceptance. We reserve the right to refuse service to anyone or cancel any order at any time. We will indicate the acceptance of an order by processing and shipping the ordered items to you.

PAYMENT:

We accept the payment methods indicated on our postage and payment page only.

CANCELLING ORDERS:

Please choose your products carefully and review your order before making payment.  Once payment has been made it is not possible to cancel an order.

AVAILABILITY:

We aim to keep our inventory as accurate as possible.  However from time to time errors may occur and we may not be able to fulfill an order.  In this instance we will refund the customers for any omitted items and process the remainder of the order if applicable.

CUSTOMER INFORMATION:

During the checkout process, customers are required to provide us with information necessary to process an order such as name, shipping address and email address.  Please make sure the information you submit is correct as we will not be held responsible for any errors or lost orders that occur due to incorrect information.

DELIVERY:

We deliver to Australian AND overseas correct addresses.  We endeavor to process your order as quickly as possible.  Payment must be cleared before the goods are dispatched. We use a variety of delivery services including Australia Post and numerous couriers to deliver our orders; for this reason we cannot guarantee a delivery and are not responsible for lost mail. If mail is lost, no refunds or replacement of goods will be given. Anyone at the delivery address who receives the goods will be presumed by us to be authorized to receive the goods.

REFUNDS:

All goods we sell must be of acceptable quality and fit for the purpose they are sold for.  If we fail to meet any of these requirements we will happily provide you with a replacement or refund.  We are not required to give refunds under any other circumstances.

EXCLUSION OF LIABILTY:

No warranty, either express or implied, is given in relation to the goods. Any liability arising out of or in respect of the supply, re-supply, use, re-use, or safety of the goods, howsoever arising, and including any liability the Supplier may otherwise have had by virtue of any representation, warranty, condition or term, whether express or implied by law or custom and whether for consequential loss, loss of profits or contracts, or loss of use or for any direct, indirect or consequential loss (including any liability in relation to the resultant crop) or otherwise is hereby excluded.